Service & Warranty Site Manager - Shepparton

Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.

Fantastic Opportunity for a customer focused and experienced Service and Warranty Site Manager to join our Regional North VIC Building team based out of the Shepparton office to cover the greater Goulburn Valley and district. Applicants must reside in Shepparton / Benella / Nagambie / Tatura.
Reporting to the Service & Warranty Manager, your responsibilities will include:
  • Ensure that all customers receive prompt responses and follow up to all matters raised and ensure that commitments given are resolved in a timely manner
  • Ensure on-site works are undertaken to both Metricon and current industry standards
  • Attend required department office day, as well as playing an active part of team development
  • Progress efficiently through both the diagnostic and action stages of each allocated home; and
  • Up to date recording were required with all reports.
  • Metricon will offer you:
  • $$$ + Car + Ipad + Mobile
  • Career with Australia's Number 1 New Home Builder 6 years in a Row
  • A competitive salary and salary package opportunities
  • Genuine career advancement opportunities
  • Access to personalised development plans and partner with your Manager to grow and develop
  • Generous housing discounts on our award winning homes
  • Supplier / trade discounts, and retail discounts with 400+ big name brands through our rewards platform
  • A dynamic team culture where our people produce excellent results; and
  • A supportive workplace culture where great work is recognised and rewarded.
  • The successful candidate will have:
  • A trade background in the construction industry would be an advantage
  • Experience in a customer service/contact role is required
  • Experience in the building industry (preferable in the volume new home environment)
  • Cert IV in Building is highly regarded
  • The ability to manage self and others in a time critical environment is of utmost importance
  • Working knowledge of Australian Building Codes, standards and regulations; and