Building Support Coordinator - Greenfields

Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.

Come to work each day to be yourself and get paid for what you love to do working from the Metricon Head Office in Mount Waverley assisting Site Managers building our customer's dream homes and get them to settlement.
Reporting to the Building Support Manager, your responsibilities will include:
  • Proactively managing customer expectations by ensuring clients are regularly updated of the status of their home during the building process
  • Effectively communicating and maintaining the professional link between Metricon clients and site personnel to ensure feedback and resolution
  • Maintain customer files with relevant contract, variations and other required documentation
  • Creating workflow, completing tasks as they arise
  • Provide all relevant documentation including compliance certificates to nominated Building Inspector
  • Confirm with Site Manager that inspections are complete in order to achieve occupancy permits
  • Coordinate the installation of gas line/ meter with authority using CPT reports
  • Coordinate electricity disconnection with service provider upon settlement
  • Ensure all the information kept in the database is correct and up to date (client details)
  • Completing and managing data entry and report compilation; and
  • Maintain and constantly develop thorough knowledge of Metricon products, services and processes in order to confidently interact with clients.
  • Metricon will offer you:
  • A competitive salary and salary package opportunities
  • Flexible work arrangements working from home and in the office each week once training is completed
  • Genuine career advancement opportunities
  • Access to LinkedIn Learning
  • Access to personalised development plans
  • Generous housing discounts on our award winning homes
  • A dynamic team culture where our people produce excellent results; and
  • A supportive workplace culture where great work is recognised and rewarded.
  • The successful candidate will have:
  • Experience in a customer focussed role with conflict and problem management focus
  • Proven ability to work in a pivotal customer contact role in a customer focused, time critical working environment
  • Highly organised – ability to multi-task and deal with a variety of activities
  • Working knowledge of the building and construction process is advantageous;
  • Highly developed interpersonal and communication skills
  • Proven ability to work in a positive and professional manner in a goal orientated environment;
  • Intermediate Microsoft WORD EXCEL and OUTLOOK computer skills; and
  • Some experience in using database systems is an added advantage.