Agile Business Analyst - Shared Services - IT


Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.

Working closely with our Agile delivery, SME & Engineering teams in order to better understand - you will analyze and document user requirements - in an iterative, timely & agile approach. You will be receptive to and distil customer problems, bringing clarity by executing short-term, near-term and long-term initiatives.
Your responsibilities will include:
  • Business Needs - Design and facilitate workshops to elicit stakeholder needs and achieve a collective understanding of what needs to be delivered.
  • Review and drive prioritisation of user stories, ensuring they meet acceptance criteria. Ensure all business rules are covered, and the functionality of the user story is complete for execution.
  • Facilitate effective communication and collaboration among delivery teams.
  • Collaborate with stakeholders to identify new project opportunities and potential areas for business improvement.
  • Continuous Improvement - Leverage existing continuous improvement systems and procedures to improve outcomes, quality, and efficiency of work.
  • Manage complex and sensitive consultations and negotiations with diverse stakeholders, within agreed timelines, given their varying expectations, viewpoints and interests.
  • Respond flexibly to ensure the achievement of multiple project objectives, given limited resources and tight deadlines, and the need to identify project interdependencies and balance competing demands and priorities.
  • Implement systems and right touch processes that underpin high quality output and analysis.
  • Lead & Navigate Change - Assess situations and identify the best systems tools for analysing, understanding the system and addressing problems.
  • Apply system archetypes to identify common dynamics that appear in different situations; considering the wider business context within the business unit when considering options to resolve issues.
  • Deliver tangible business outcomes as a result of critically evaluating problems from multiple perspectives and delivering effective solutions.
  • Provide regular constructive feedback to build on strengths and achieve results.
  • Support change initiatives by understanding the rationale for change, shares information, corrects wrong perceptions or information and seeks clarification where there are ambiguities.
  • Metricon will offer you:
  • A culture of ongoing learning and development opportunities - whether through nationally accredited courses, our highly engaging e-learning portal or other comprehensive training programs.
  • Competitive salary, and salary package opportunities.
  • Attractive housing discounts on our award-winning homes.
  • Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your wellbeing.
  • 24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; and
  • Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.
  • The successful candidate will have:
  • Significant experience working as an agile Business Analyst in Scrum teams.
  • Demonstrate experience in the design of agile discovery plans.
  • Experience in business process mapping.
  • Demonstrate experience in story mapping.
  • Excellent skills in the definition of user stories and acceptance criteria elicitation.
  • Experience providing business analysis in CRM, ERP, HCM, Integration and Digital streams would be well regarded.
  • Experience in the successful delivery of large-scale and complex ITC programs of work.
  • Demonstrated ability to effectively communicate and establish productive working relationships at all levels of the organisation.
  • Capacity to manage multiple projects, prioritise, lead, facilitate, motivate, and drive team members to deliver and achieve common goals.
  • Strong understanding of systems, software, and technologies, combined with business acumen.
  • Qualifications in Information Communication and Technology or similar, and Business Analyst certification such as CBAP and BABOK.
  • Excellent interpersonal, collaboration and stakeholder management skills.
  • Effective communicator, with the ability to lead, negotiate and influence.
  • Strong time-management and prioritisation skills.
  • Conceptual thinker with strong problem-solving ability.