Love Where You Work

Metricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.

We are currently seeking a highly driven and motivated individual with a strong customer service focus to join our customer support team based in Robina, Gold Coast.

We are looking for a ‘can-do attitude’ and an eye for detail for our entry level, cadet opportunity. If you are seeking a career in Customer Service with Australia’s Number One Home Builder, then apply today!

Reporting to the Pre-site Team Leader, your responsibilities will include:

Administration work for the Pre-Site Operations Department

Delivering exceptional customer service, building and maintaining customer relationships

Exceed customer expectations by responding to and following up on customer enquiries within nominated timeframes

Assist with all Customer Support related tasks

Maintain professional internal and external relationships; and

Projects as nominated by the Team Leader/Operations Manager.

Metricon will offer you:

Work in our incredibly stylish and state of the art Robina Office

No Two Days Are the Same in this role

Our people are what makes us Australia's leading home builder - #1 Home Builder for the 9th Consecutive Year

Be supported by a Management Team that has a Culture Where You Matter

Values - We’re together, We’re ready, We Own It and We Do it with Care

On-going learning and development opportunities to help build your skills and reach your potential

We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunities

Attractive housing discounts on our award-winning homes

You Matter! Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your well being

24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; and

Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.

The successful candidate will have:

A passion for Great Customer Service and a long standing career with Metricon

Some experience in the residential building industry would be an advantage

12 months’ experience within a Customer Service or Administration role

A positive attitude and team player disposition

Intermediate skills in Microsoft Office including Word, Excel and Outlook

Experience using database systems would be an advantage; and

A GREAT ATTITUDE!!!

How to apply - If you feel you have the drive to meet the challenges of this position, please send your Cover Letter and Resume now.

This role requires a national police check to be undertaken.