Service & Warranty Site Manager - Geelong
Love Where You Work!!
Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.
As a result of an internal promotion, we are currently seeking a customer focused and experienced Warranty Site Manager to join our Geelong and Metro Melbourne Homecare team.
This role will predominantly be in the Geelong and surrounding suburbs however our office meeting will be based in Derrimut. Role coverage will extend up and into the Metro western fringe, being the Werribee through to Point Cook corridor.
Reporting to the Service & Warranty Group Manager, your responsibilities will include:
Ensure that all customers receive prompt responses and follow up to all matters raised and ensure that commitments given are resolved in a timely mannerEnsure on-site works are undertaken to both Metricon and current industry standardsAttend required department office day, as well as playing an active part of team developmentProgress efficiently through both the diagnostic and action stages of each allocated home; and Up to date recording were required with all reports.
Metricon will offer you:
$$$ + Car + Fuel Card +Ipad + MobileAustralia largest, and HIA Voted #1 Home Builder for the 10th Consecutive YearA competitive salary and salary package opportunities Genuine career advancement opportunitiesGenerous housing discounts on our award winning homes; andA supportive workplace culture where great work is recognised and rewarded
The successful candidate will have:
A trade background in the construction industry is requiredExperience in a customer service/contact role is requiredExperience in the building industry (preferable in the volume new home environment)Cert IV in Building is highly regardedThe ability to manage self and others in a time critical environment is of utmost importanceWorking knowledge of Australian Building Codes, standards and regulations; andA GREAT ATTITUDE!!!!
If you feel you have the knowledge, skills and experience to excel in this role, then apply with your Cover Letter and Resume.
This role requires a national police check and medical to be undertaken.