Pre-Site Manager - New South Wales
Metricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service, leadership and award-winning living solutions for Australian families
This is an exciting opportunity for a customer orientated pre-site manager to join a reputable builder located in our Baulkham Hills office.
Reporting to the State Operations Manager, your responsibilities will include:
Providing exceptional customer service in managing customer projects and their journey through the pre-construction phase following deposit through to site start;Driving customer jobs through Metricon’s system with timeframe constraints as forecasted and budgeted; Liaising with internal departments to ensure drafting, permits and finance approvals are on schedule;Managing and processing customer variations to contract; andConducting new home contract signing appointments with customers.
Metricon will offer you:
A competitive salary and salary package opportunities;Genuine career advancement opportunities;Generous housing discounts on our award-winning homes; andA supportive workplace culture where great work is recognised and rewarded.
The successful candidate will have:
Experience working within a project management or customer focussed role;Ability to manage a portfolio of customers at different stages through the pre-construction journey;Proven ability in being a member of a successful, dynamic and results focused customer service team with a passion for customer service excellence;Proven ability to trouble-shoot and effectively meet deadlines in order to meet established performance standards;Highly effective interpersonal skills and a demonstrated ability to communicate and build rapport with team members, stakeholders and customers;Fostering productive relationships with customers and key stakeholders to deliver excellent customer service;Ability to clearly identify people’s needs and generate solutions to suit both the customer and team member;Experience in understanding residential construction plans and contracts;Intermediate Microsoft WORD and EXCEL computer skills; andHighly organised – ability to multi-task and deal with a variety of activities.
Metricon conduct a National Police Check on all successful applicants.