Development Team Manager - Town Living


Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.

‘TownLiving by Metricon’ is a leading provider of innovative, world-class home and lifestyle developments. This involves designing, building, marketing and innovative concepts in townhouse development.

You will develop and nurture long term relationships with Development Managers, Sales Agents and customers, representing TownLiving over a variety of projects.
Your responsibilities will include:
  • Being the first point of contact for the developer & sales agents for a portfolio TownLiving projects
  • Manage and support a high performing team to ensure efficient workflow and successful development executions
  • Application and preparation of Building Permits and other associated compliances
  • Maintaining the highest standard of customer service by monitoring progress of customer files and providing updates on the status of their home
  • Registering and tracking all documentation and answering any questions & queries.
  • Review Sales paperwork to ensure the customer requirements are clear and have no discrepancies before preparing the building contract
  • Following up any outstanding documentation to prepare One Part Contracts
  • Provide Developers and Sales Agents regular updates for projects in pre-construction & under construction
  • Creating& distributing the HIA Building Contract assisting with all questions & queries pertaining to the HIA Contract
  • Revision & preparation of projects for the production team to work on and resolve any discrepancies before building permit applications
  • Facilitating with the developer and construction team settlement day procedure and communication and conduct of settlements with the customer
  • Metricon will offer you:
  • Be supported by a Management Team that has a Culture Where You Matter
  • On-going learning and development opportunities to help build your skills and reach your potential - whether through nationally accredited courses, our highly engaging e-learning portal or other comprehensive training programs
  • Metricon Homes – Australia largest, and HIA Voted #1 Home Builder for the 7th Consecutive Year
  • We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunities
  • Attractive housing discounts on our award-winning homes
  • You Matter! Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your well being
  • 24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; and
  • Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.
  • The successful candidate will have:
  • Minimum of 3-5 years Permits & Compliance experience required (preferably with Medium Density)
  • Minimum of 5 years HIA Building Contract experience required
  • Experience in managing a team
  • Experience working within a project management or customer focussed role in a multi-channel and results focused team
  • Highly effective interpersonal skills and a demonstrated ability to communicate and build rapport with team members, stakeholders and customers.
  • Intermediate Microsoft WORD, EXCEL & SharePoint computer skills
  • Highly organised – ability to multi-task and deal with a variety of activities
  • Working knowledge of the building and construction process is preferred but not essential
  • Sales experience (Major Purchase)