Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.

This is a greatly challenging and fast paced role based in our Parkside Office working within the high performing Service & Warranty Team. This role is best suited towards individuals who can work in an extremely fast paced environment due to high volumes of work and can deal with the high pressures of the position.

Reporting to the Service & Warranty Team Leader, your responsibilities will include:

The processing and qualifying of Service requests and Warranty claims

Providing administrative support to the Service & Warranty Supervisors

Responding to a high number of emails in a timely manner

Receiving all incoming telephone calls from customers regarding service related issues and resolving in a timely and professional manner; and

General administration duties.

Metricon will offer you:

On-going learning and development opportunities to help build your skills and reach your potential - whether through nationally accredited courses, our highly engaging e-learning portal or other comprehensive training programs

No two days are the same and no two customers are the same you work with so learn each and everyday on the job

Metricon Homes – Australia's largest and #1 Home Builder for the 10th Consecutive Year

We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunities

Attractive housing discounts on our award-winning homes and;

Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.

The successful candidate will have:

Prior experience in the Building Industry would be highly regarded

Experience in a customer service role

Experience working with a range of IT applications and software

Exceptional communication and time management skills

Customer file management and negotiation skills; and

A proven ability to work in a time critical environment.

How to apply:

If you feel you have the knowledge, skills and experience to excel in this role, then apply with your Cover Letter and Resume.

Hours - Mon-Fri 7.30am - 4pm

This role requires a national police check to be undertaken on the successful applicant.