Senior Sales Support Coordinator - Geelong
Love Where You Work!
Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.
* Weekend work is essential * Have Thursday and Friday Off.
Drive business value by delivering essential sales support to the sales team and sales leadership. Self managing key accountabilities to enhance our Regional West sales team performance and customer experience by managing key individual responsibilities and business standards throughout the sales journey. Work in our incredibly stylish and state of the art Geelong Office.
Reporting to the Sales Manager, your responsibilities will include:
Sales, support and process enhancement: Support the sales team in executing the Sales Process with excellence, with a high level of lead capture and qualification of all leads, while utilizing sales technology platforms, including but not limited to Geosite, SQS, CRM and Dynamics365Customer Service: Provide a quality service to customers visiting the Display or when following up customers to help progress the sales to next stage in processDisplay Centre Operations: Assist in the maintenance of Displays to the set standard including stocking, replenishing and ensuring effective presentation of merchandiseOperational Compliance: Uphold Metricon brand and values, ensuring existing procedures, processes and relevant technologies are used correctly and efficientlyProduct/Service Information: Support the sales and respond to basic customer queries relating to products and servicesStakeholder Management: Assist Sales Manager where required in the management of internal stakeholders and external stakeholders (Including Developers, Financiers and Land Agents)Innovation: Contribute ideas that improve the efficiency, effectiveness and productivity of the department through skills, knowledge, process and behaviour; andHouse and Land Package Support: Support the House and Land Manager with creating packages across Regional West in line with packaging directions, as required.
Metricon will offer you:
Work in our incredibly stylish and state of the art Geelong OfficeNo Two Days Are the Same in this roleOur people are what makes us Australia's leading home builder - #1 Home Builder for the 10th Consecutive YearBe supported by a Management Team that has a Culture Where You MatterValues - We’re together, We’re ready, We Own It and We Do it with CareOn-going learning and development opportunities to help build your skills and reach your potentialWe promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunitiesAttractive housing discounts on our award-winning homesYou Matter! Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your well being24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; andExclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.
The successful candidate will have:
New Homes / Land sales knowledgePrevious experience in a fast paced sales support roleRelationship Sales experience Intermediate PC skills including: Microsoft Outlook, Word and ExcelAbility to set priorities and co-ordinate available time and resources for maximum effectivenessEffective Time Management skillsExcellent communication skills (verbal, written, questioning and probing)Ability to work autonomously or as a member of a teamExcellent organisational and time management skillsMotivated in achieving quality results; andA Positive, Can Do Attitude.
If you’re ready to take the next step in your career, apply now!
This role requires a national police check to be undertaken by the successful applicant.