Incredible opportunity to play a critical role in expanding Metricon's AI Practice by leading the implementation, adoption and value realisation of AI initiatives across the business. Working closely with business leaders, technology teams and external partners, you'll help identify and deliver practical AI solutions that improve productivity, customer experience, operational efficiency and decision making.

Based in our brand new Notting Hill Office with stand up desks, ergonomic chairs and free onsite parking.

This role is collaborative and business facing. You'll partner with stakeholders across the business to discover and prioritise AI opportunities, coordinate implementation activities, drive user adoption and ensure AI solutions deliver measurable business outcomes.

The role will focus on AI opportunity discovery, implementation leadership, business engagement, change management, adoption, training and value realisation.

Your responsibilities will include:

Partner with business leaders, process owners and subject matter experts to identify, shape and prioritise AI opportunities across the organisation

Lead discovery workshops, stakeholder engagements and process reviews to understand business challenges and potential AI use cases

Translate business needs into clear AI initiative briefs, implementation plans and measurable business outcomes

Assess opportunities based on business value, feasibility, risk, adoption readiness and data availability

Coordinate the implementation of AI initiatives from concept through to deployment, adoption and operational handover

Collaborate with AI Engineering, Delivery, DevOps, Data, Security, Risk and Architecture teams to ensure successful outcomes

Work with Microsoft, AWS, vendors and consulting partners to support implementation activities where required

Facilitate workshops and working sessions between business and technical teams to align expectations, requirements and delivery outcomes

Drive testing, user validation, communications, training, rollout planning and early-life support activities

Develop adoption materials including playbooks, quick reference guides, FAQs, training packs and implementation guides

Champion AI literacy and confidence across the organisation by making AI solutions practical and accessible for non-technical users

Establish and support AI Champions networks to encourage adoption, knowledge sharing and continuous improvement

Track and communicate value realisation through usage metrics, productivity gains, process improvements and customer outcomes

Support responsible AI practices by partnering with Security, Privacy, Risk and Technology teams to ensure appropriate governance and controls; and

Capture lessons learned, success stories and reusable implementation frameworks to help mature Metricon's AI Practice.

Metricon will offer you:

Stylish brand new Notting Hill Office

Opportunity to help shape and expand Metricon's growing AI Practice

Work at the forefront of AI adoption and enterprise transformation

Exposure to cutting-edge Microsoft, AWS and Generative AI technologies

Lead high-impact initiatives that deliver measurable business value

Collaborate with senior leaders and stakeholders across the business

Metricon Homes Australia's largest Home Builder for the 10th Consecutive Year

A culture that celebrates YOU - We believe in creating an environment where you can truly be yourself; and

Career development opportunities within a highly innovative technology function.

The successful candidate will have:

Significant experience leading implementation, adoption, transformation, business improvement or technology-enabled change initiatives in enterprise environments

Demonstrated experience engaging business stakeholders to identify challenges, shape opportunities and drive successful implementation outcomes

Experience coordinating initiatives across business, technology and vendor teams from discovery through to implementation and benefits realisation

Strong facilitation, communication and stakeholder management skills, including workshop delivery and executive engagement

Ability to translate complex technical concepts into practical, business-focused language

Experience preparing business cases, use case documentation, implementation plans, stakeholder maps, training materials and adoption artefacts

Experience supporting organisational change activities, including communications, training, readiness assessments and adoption measurement

Practical understanding of Microsoft 365 Copilot, Copilot Studio, Power Platform, AWS Bedrock and AI Services or similar AI and automation technologies

Understanding of AI implementation considerations, including governance, privacy, security, risk and operational support requirements

Experience partnering with technical teams including AI Engineers, Developers, Architects, Data and Security specialists

Ability to track and communicate implementation progress, adoption metrics, benefits realisation and business outcomes

Demonstrated ability to build trusted relationships and influence stakeholders at all levels; and

Strong analytical and problem-solving capability with a focus on delivering practical, measurable value.

Desired Experience:
• Experience establishing or supporting an AI Practice, AI Centre of Excellence, Automation Practice or Digital Enablement function
• Experience implementing AI, automation, digital workplace, CRM, ERP, workflow or business transformation initiatives
• Experience supporting Microsoft 365 Copilot adoption, Copilot Studio, Power Platform, Teams and SharePoint implementations
• Awareness of Microsoft and AWS AI services, generative AI capabilities, AI agents and workflow automation solutions
• Experience within construction, customer service, CRM, ERP, HCM, procurement or field operations environments would be highly regarded
• Experience working with vendors, technology partners and consulting organisations
• Understanding of governance, privacy, security and responsible AI principles
• Excellent interpersonal, collaboration and stakeholder management skills
• Proven ability to lead, influence and negotiate across multiple stakeholder groups; and
• Conceptual thinker with a pragmatic delivery mindset and strong problem-solving capability.

If you feel you have the knowledge, skills and experience to excel in this role, then apply with your Cover Letter and Resume.

This role requires a national police check to be undertaken by the successful candidate.