Building Support Coordinator - Shepparton


Love Where You Work!!!

Are you an organised people person who enjoys customer service, administration and keeping things running smoothly?

Metricon Homes is looking for a Building Support Coordinator to join our friendly team in Kialla (Shepparton). Working alongside Site Managers, you'll play a key role in keeping customers informed throughout the construction of their new home while ensuring job information and documentation are accurate and up to date.

No two days are the same, and you'll be supported by an experienced team who will provide training on our systems and processes.
Reporting to the Building Support Team Leader, your responsibilities will include:
  • Provide updates to customers throughout the build process
  • Liaise with Site Managers and internal stakeholders
  • Coordinate documentation and approvals
  • Maintain accurate customer and job records
  • Assist with inspections and settlement processes
  • Manage workflow tasks and reporting
  • Resolve customer enquiries professionally and efficiently; and
  • Help deliver a seamless customer experience from site start to handover.
  • Metricon will offer you:
  • Join Australia's largest home builder and Number 1 the last 11 Years in a Row
  • Supportive team culture where you truly matter
  • Full training provided, including ClickHome
  • Ongoing career development and progression opportunities
  • Attractive employee housing discounts
  • Stable, long-term career opportunity; and
  • Work locally in Kialla with a respected national brand.
  • The successful candidate will have:
  • Has experience in customer service, administration or client support
  • We welcome applicants from administration, real estate, customer service, suppliers or similar backgrounds
  • Experience in residential construction is helpful or have built a home before is an advantage
  • Enjoys building relationships and helping customers from site start to settlement
  • Is highly organised and can manage multiple priorities
  • Has strong communication skills
  • Is confident using Microsoft Office and database systems; and
  • Can remain calm and professional in a fast-paced environment.